EQUIFAX FREEZE ADDRESS REGISTRATION
EQUIFAX FREEZE ADDRESS SOFTWARE
EQUIFAX FREEZE ADDRESS FREE

If you notice any unauthorized activity, contact the relevant financial institution or the credit bureau reporting the activity immediately. OMV encourages all Louisianans whose information was involved in this incident to actively monitor for the possibility of fraud and identity theft by reviewing your financial statements and credit reports for any unauthorized activity. To activate your membership online and get protection at no cost to you, please see enrollment instructions available at. OMV has retained LifeLock to provide one (1) year of complimentary LifeLock Standard™ identity theft protection. Involved Louisiana residents should follow the instructions below to register for this service.

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Additionally, OMV is offering twelve (12) months of free credit monitoring and identify theft protection from LifeLock. The call center will be open twenty-four (24) hours per day and seven (7) days a week. If you believe your information was involved and have any questions about this incident, please call (866) 861-8717. In addition, OMV established a dedicated, toll-free call center to answer questions that individuals may have. OMV is emailing notices to individuals whose information was involved in the incident and for whom OMV located an email address.

EQUIFAX FREEZE ADDRESS REGISTRATION

The information varied by individual but included name and one or more of the following: address, date of birth, Social Security number, driver's license, learner's permit, or identification card number, height, eye color, vehicle registration information, and handicap placard information. Through a thorough analysis, OMV determined that files involved in the incident contained the personal information of individuals who applied for and/or were issued a Louisiana driver's license, identification card and/or vehicle registration. A thorough investigation was conducted, and it was determined that there was unauthorized acquisition of and access to OMV files in the MOVEIt environment. Upon learning of the incident, immediate measures were taken to secure the MOVEIt environment utilized to transfer files.

EQUIFAX FREEZE ADDRESS SOFTWARE

On May 31, 2023, Progress Software Corporation, which developed and supports the MOVEIt managed file transfer platform, notified all customers across the globe, including OMV, of a zero-day vulnerability that an unauthorized party leveraged to access and acquire data without authorization.

This notice explains the incident, the measures that have been taken, and some steps you can take in response.

The Louisiana Department of Public Safety and Corrections, Public Safety Services, Office of Motor Vehicle (“OMV”) responded to a data security incident that involved personal information of individuals who applied for and/or were issued a Louisiana driver's license, identification card and/ or vehicle registrations.

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